Account Manager
Company: Disability Solutions
Location: Houston
Posted on: October 17, 2024
Job Description:
Join MultiPro Property Solutions to revolutionize multifamily
property services. As industry leaders, we understand the
challenges faced by property stakeholders. Our nationwide solution
ensures high revenues, cost minimization, and resident
satisfaction. With efficient make-ready services, we guarantee
timely project completion. Join us in transforming the multifamily
property industry and making a real impact.Reporting to the Branch
Manager, the Account Manager will be responsible for lead
generation, client onboarding, proposal building, and relationship
management for an assigned geography. This role will act as the
client advocate and will work with internal departments to ensure
that client needs are understood and satisfied by each department
to improve the overall client experience. The Account Manager will
secure and grow revenue within the portfolio as the primary role
focus.Salary Range: $60,000 - $65,000 base + commissionLocation:
Field based in Houston, TXAuto Allowance: As part of our auto
allowance reimbursement program, you will be eligible to receive a
fixed bi-weekly contribution, in addition to monthly variable
mileage reimbursement.Responsibilities:
- Grow revenue in assigned market by both securing new clients
via cold calling, cross selling with other Valet Living entities,
pursuing referrals, and analyzing available market data, as well as
growing share-of-wallet revenue within existing accounts
- Actively meet with and communicate with clients, ensure their
needs are understood, and explain our service value to improve the
client experience
- Build and deepen the client relationship based on trust and
respect
- Collaborate with our internal departments to ensure they are
fulfilling all client requests
- Manage and resolve any client issues or complaints
- Find solutions and improved processes across departments to
ensure a positive client relationship
- Prepare proposals, bids for projects, and coordinate the
successful handoff of new work to the field service team
- Drive the adoption of Annual Price Agreements
- Promote and educate property staff on new service offerings
from Valet Living
- Apply critical thinking and problem-solving skills to drive
results and ensure maximum quality of service
- Apply effective problem-solving skills to resolve client
complaints or needs
- Represent our organization at industry-related trade shows and
exhibits
- Act in accordance with organizational and quality
standards
- Organize work and determine resources and requirements
- Ensure agreement on job scope and service protocols in new
community launches
- Update community managers on overall company plans, process
improvements, or new service capabilities.
- Drive to properties within the assigned district up to 50% of
the workday
- Build client rapport through monthly office visits
- Perform other duties, as assignedQualifications:
- High school diploma or GED equivalent required, AA degree or
higher preferred
- 2-3 years strong experience and history of success in a
transactional sales environment preferred
- Strong customer service and interpersonal skills for dealing
with different types of customers
- Exceptional analytical skills
- Strong time management and multi-tasking skills
- Advanced negotiation and motivational skills
- Ability to build rapport and collaborate with others
- Proficiency in MS Word, Outlook, Excel, PowerPoint,
Salesforce
- Exceptional work ethic, integrity, and accountability
- Ability to perform effectively in environments with frequent
workload changes and competing demands
- Exceptional verbal and written communications skills with
superior interpersonal skills and the ability to interact with a
variety of audiences
- Ability to adapt to technology platformsPhysical Requirements
and Special Conditions of Employment:
- Ability to walk distance of our client properties, including
up/downstairs, bend at waist and/or knees and lift arms at/over
shoulder
- Ability to work outdoors and be exposed to hot and cold
temperatures
- Sedentary work that involves sitting/standing while and working
on a computer
- Valid driver license and good driving record
- Flexibility to be available during irregular hours depending on
business needsOur full-time associates are provided with the
following comprehensive, flexible benefits:
- Health coverage for you and your family through medical,
dental, vision plans
- Healthcare Savings Account (HSA) plan with employer HSA
contribution, Healthcare & Dependent Care Flexible Spending
Account
- 401k Savings Plan with matching company contribution
- Paid Time Off program (up to 20 days PTO per calendar year plus
10 Holidays, 1 Floating Holiday & 1 Volunteer Day)
- Support for continued education through tuition reimbursement
of up to $5,250 per year & access to Valet Living online education
center
- Referral bonus program (up to $2,500 for each referral
hired)
- Pet insurance plan options
- Financial protection through disability, life, accidental death
& dismemberment, and business travel insurance
- Associate and family assistance program
- Associate Relief Fund
- Associate discount program
- Rewards and Recognition program
- Free access to Torch Fitness (virtual program and events)The
final compensation offered will be determined based on various
factors, including the candidate's location, level of experience,
and skill set. As such, it may fall outside the range listed
above.The application window is anticipated to close 60 days from
the date the job is posted.#LI-AC1Are you a current Valet Living
employee? If so, click to apply.Valet Living is an Equal
Opportunity Employer that values the strength diversity brings to
the workplace. We recruit, employ, train, compensate, and promote
without regard to race, religion, creed, color, national origin,
age, gender, sexual orientation, gender identity, marital status,
disability, veteran status, or any other basis protected by
applicable federal, state or local law.Valet Living is committed to
working with and providing reasonable accommodations to individuals
with disabilities. If, because of a medical condition or
disability, you need a reasonable accommodation for any part of the
application or interview process, please contact us at and let us
know the nature of your request along with your contact
information.Please note, this is a dedicated e-mail box designed
exclusively to assist applicants with accommodation requests in
relation to Valet Living's recruiting process. Inquiries about the
status of applications will not receive a response from this e-mail
box. We will make accommodations during the recruitment process in
accordance with applicable law.
Keywords: Disability Solutions, College Station , Account Manager, Executive , Houston, Texas
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